Author Archives: ninahautbout

Video. Do you hear my accent? Non-native speakers & conflict in the workplace

In this video, ICON member Jimena Ramirez speaks about some of the research she has co-authored on the perceptions of employees working in their second language and particularly the way they experience and react to situations of conflict in the workplace.

The full paper in the International Journal of Conflict Management was co-authored with Regina Kim (Charles F. Dolan School of Business, Fairfield University, Fairfield) and Kevin Tasa (Schulich School of Business, York University): “Do you hear my accent? How non-native English speakers experience conflictual conversations in the workplace”(2022).