In this sub-project, we explore how conflict develops in inter-business interactions and in particular, when it turns into disputes, how the decision-making and the legal functions of the firm interact (Borbély, 2011).
This serves to understand why, in most countries, negotiated dispute resolution (esp. mediation) is not used more often to deal with disputes (Mnookin, 2004).
More broadly, this project looks at principal-agent relationships in negotiation and how behind the table relationships influence negotiation outcomes.
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